Delivery Information

Flowersales.com.au comprehends that customers ordering flowers online expect exceptional quality, durability, and precise delivery to the designated location and time.

Flowersales flower orders are meticulously arranged by our network of local florists and delivered directly to the recipient's residence, workplace, hospital, or venue. Our florists handle deliveries with utmost care, ensuring orders utilize the freshest seasonal flowers available. In instances where personal delivery is not feasible, a trusted local courier will be engaged.

Same-Day Delivery - Monday to Friday

Orders must be submitted before 2:00 p.m. in the recipient's time zone to guarantee same-day delivery. Orders received thereafter will be fulfilled the following day. Deliveries to residential addresses, including hospitals, nursing homes, and aged care facilities, typically occur between 9:00 a.m. and 7:00 p.m. For staff at such facilities, clearly indicate this on the order to ensure treatment as a business delivery, completed by 5:00 p.m. Standard business deliveries are between 9:00 a.m. and 5:00 p.m. These timeframes may extend during peak periods such as Mother's Day, Valentine's Day, and Christmas.

Remote locations may not qualify for same-day delivery; Flowersales will contact you to explore alternatives. Certain deliveries may require collection from a nearby town or depot, with the florist potentially contacting the recipient. If preferred, nominate yourself as the primary contact.

Same-Day Delivery - Saturday

Orders must be submitted before 10:00 a.m. in the recipient's time zone to guarantee same-day delivery. Orders received thereafter will be fulfilled the next business day. Residential deliveries typically occur between 9:00 a.m. and 3:00 p.m., while business deliveries are between 9:00 a.m. and 5:00 p.m. These timeframes may extend during peak periods such as Mother's Day, Valentine's Day, and Christmas.

Sunday and Public Holidays

Deliveries are unavailable on Sundays and public holidays. Requests for these days will be completed on the subsequent business day.

*These cut-off times exclude peak floral events including, but not limited to, Mother's Day, Valentine's Day, and Christmas.

Non-Delivery Areas

Flowersales cannot service the following locations:

Agnes Water, QLD
Alvie, VIC
American River, SA
Avoca, VIC
Bachelor, NT
Balgal Beach, QLD
Balmattum, VIC
Balmoral, TAS
Bauple, QLD
Beelbangera, NSW
Berry Springs, NT
Binalong, NSW
Binnum, SA
Black Duck Creek, QLD
Boat Harbour Beach, TAS
Boggabri, NSW
Bowes, WA
Bracknell, TAS
Breadalbane, NSW
Broome, WA
Cable Beach, WA
Cape Paterson, VIC
Carnarvon, WA
Cedar Creek, QLD
Ceduna, SA
Cervantes, WA
Charters Towers, QLD
Cheero Point, NSW
Chittering, WA
Christmas Creek, QLD
Clandulla, NSW
Clermont, QLD
Cloncurry, QLD
Clunes, VIC
Colbinabbin, VIC
Collector, NSW
Cooladar Hill, WA
Coolana, QLD
Coober Pedy, SA
Corindhap, VIC
Coronet Bay, VIC
Croftby, QLD
Crooked Brook, WA
Cuballing, WA
Cue, WA
Currabubula, NSW
Daggar Hills, WA
Dalwallinu, WA
Darwin River, NT
Denham, WA
Derby, WA
Deuchar, QLD
Devenish, VIC
Dungowan, NSW
Dysart, QLD
Eaglehawk Neck, TAS
East Bowes, WA
Exmouth, WA
Fitzroy Crossing, WA
Forbes, NSW
Gabbadah, WA
Garema, NSW
Gatton, QLD
Gidgegannup, WA
Gootchie, QLD
Greenwood, QLD
Gregory, WA
Greta, VIC
Gunning, NSW
Gurranang, NSW
Hallett, SA
Hamilton Island, QLD
Hartley, NSW
Heywood, QLD
Horrocks, WA
Hughenden, QLD
Hyden, WA
Isseka, WA
Jeogla, NSW
Jericho, QLD
Jurien Bay, WA
Kalbarri, WA
Kambalda, WA
Karalundi Community, WA
Katherine, NT
Keith, SA
Killarney, QLD
Kingaroy, QLD
Kingscote, SA
Koolanooka, WA
Kumarina, WA
Kununurra, WA
Ladys Pass, VIC
Laguna, NSW
Lake King, WA
Lancelin, WA
Lang Lang, VIC
Laravale, QLD
Lexton, VIC
Lloyd Creek, NT
Lockyer Waters, QLD
Lonnavale, TAS
Lord Howe Island, NSW
Lorne, NSW
Lower Chittering, WA
Lower Tenthill, QLD
Mallacoota, VIC
Mallala, SA
Malmsbury, VIC
Mangaorapa, QLD
Marlborough, QLD
Maryborough, VIC
Marysville, VIC
Meekatharra, WA
Middlemount, QLD
Moffatdale, QLD
Molloy Island, WA
Moonbah, NSW
Moranbah, QLD
Morawa, WA
Mount Horeb, NSW
Mount Magnet, WA
Muchea, WA
Murrumbateman, NSW
Narbethong, VIC
Narrogin, WA
Newman, WA
Nhulunbuy, NT
Nilgen, WA
North Arm, NT
Northampton, WA
Nuggetty, VIC
Ogilvie, WA
Omeo, VIC
Oodnadatta, SA
Parraweena, NSW
Paterson, NSW
Pennyroyal, VIC
Piha, NT
Poona, QLD
Popanyinning, WA
Port Hedland, WA
Pretty Pine, NSW
Paraburdoo, WA
Redbank Creek, QLD
Rosegarland, TAS
Running Creek, QLD
Rutherglen, VIC
Salisbury West, VIC
Sandy Gully, WA
South Hedland, WA
Springbrook, QLD
Stewarts River, NSW
Strzelecki, VIC
Sunlands, SA
Swan Reach, SA
Swansea, TAS
Swifts Creek, VIC
Tablelands, QLD
Talgai, QLD
Taminick, VIC
Tamrookum, QLD
Tarlo, NSW
Tennant Creek, NT
Tenthill, QLD
Texas, QLD
Thomson Brook, WA
Thursday Island, QLD
Tom Price, WA
Tooborac, VIC
Toogoolawah, QLD
Trundle, NSW
Tully Heads, QLD
Urbenville, NSW
Waikerie, SA
Wallamore, NSW
Wallaroo, NSW
Wallerawang, NSW
Wandella, NSW
Wando Vale, VIC
Wedderburn, VIC
Weipa, QLD
Willawarrin, NSW
Williams, WA
Wiluna, WA
Winton, NSW
Wondai, NSW
Wonthaggi, VIC
Woolbrook, NSW
Woolomin, NSW
Woolooga, QLD
Wooroloo, WA
Yalgoo, WA
Yarck, VIC
Yass River, NSW
York, WA

Flowersales cannot deliver to Australian territorial islands, including but not limited to Thursday Island, Horn Island, Stradbroke Island, Herron Island, and Fraser Island.

Guaranteed deliveries are not available for the following timed events:

Funerals
Wedding Receptions
Parties
Functions

Guaranteed deliveries are not available for the following locations:

Hospitals (especially Intensive Care Units)
Army, Air Force, and Naval Bases
Ships
Jails
Secure Buildings
Hotels
Mines

Delivery to Phillip Island, VIC

Due to environmental regulations, balloons are prohibited on Phillip Island and cannot accompany orders.

Deliveries to Lady Cilento Children’s Hospital, Brisbane

This hospital maintains a pollen-free environment and does not accept flowers or latex balloons. Deliveries are restricted to food-only gift baskets and foil balloons.

Delivery Confirmation

If an order confirmation is missing, contact our customer service team at 1800 209 493 for a resend.

For delivery status or estimated times, note that tracking is unavailable. Recipients typically notify senders promptly via phone, email, or SMS. Sympathy orders may receive delayed acknowledgments due to volume.

If concerned about non-delivery, verify the address on your confirmation, then confirm with the recipient, checking alternative entry points. If unresolved, contact customer service for investigation.